There is probably no better feeling for a merchant than when a customer buys, and loves your products. Profit is important too, but small wins can definitely boost your morale! As much as a purchase can help your morale and your bottom line, a complaint, or worse, a refund, can hurt it. Refunds are part …
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2020: The Year of Ecommerce
Looking back at 2020 we can say it was the year that everything changed. We all had to adapt to new rules; new ways of doing the simplest things. Covid-19 also ushered in a new era in consumer behaviour, and according to studies, most consumers will continue to shop online even after the pandemic is …
How You Can Prevent Being Put on the MATCH List
In payment processing being on MATCH List is very bad news. Being put on MATCH (or TMF) puts a black mark on your record, which can prevent you from being able to accept credit cards for payment for up to 5 years. Here are some tips and tricks to avoid being put on the dreaded …
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EMV 3D Secure and PSD2 Compliance
What is PSD2?PSD2 is the latest version of the Payment Services Directive, which was intended to establish a Single Euro Payments Area (SEPA). The original regulation was established over a decade ago, and the PSD2 update is intended to better align payment regulation with the current state of payments technology and the payments ecosystem. If your …